At One Love Shop, we value your privacy and are dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit or purchase from our website. By using our site, you consent to the practices detailed in this policy.

📌 Information We Collect

When you visit or place an order on our website, we may gather the following information:

Personal Information

• Full name
• Email address
• Phone number
• Shipping and billing address

Order & Payment Information

• Order details and purchase history
• Payment method (Cash on Delivery or PayPal)

👉 We do NOT store your credit/debit card information. All online payments are securely processed through trusted third-party providers like PayPal.

🛍️ How We Use Your Information

We utilize your information solely for the following purposes:

• Processing and fulfilling your orders
• Arranging delivery within the UAE and GCC
• Communicating order updates and providing customer support
• Responding to inquiries via email or WhatsApp
• Enhancing our website and services

We do not use your information for unnecessary marketing or spam.

📦 Shipping & Delivery Data

Your name, phone number, and delivery address may be shared exclusively with our delivery partners for the purpose of order fulfillment. This information is strictly used for logistics and is not sold or shared for any other purposes.

💳 Payment Security

• Cash on Delivery (COD): No payment data is retained.
• PayPal: Payments are securely managed through PayPal’s system.

We neither have access to nor store your complete payment details.

🔒 Data Protection & Security

We take reasonable measures to protect your personal data, including:

• Secure website hosting
• Limited access to customer information
• Safe handling of order and communication records

While no system can guarantee absolute security, we strive to protect your information to the best of our abilities.

🍪 Cookies

Our website may employ cookies to:

• Enhance user experience
• Remember preferences
• Analyze website performance

You can opt to disable cookies through your browser settings if desired.

❌ Sharing Your Information

We do NOT:

• Sell your personal data
• Trade your information
• Share your data with unrelated third parties

Your information is solely used for business operations related to your order.

👶 Children’s Privacy

One Love Shop does not knowingly collect personal information from children without parental consent. Orders for children’s products are processed through adult guardians.

🔄 Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our business or legal requirements. Any updates will be posted on this page.

📩 Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your information, please reach out to us before placing an order.

✅ Final Note

By using our website and making a purchase, you acknowledge that you have read and agreed to this Privacy Policy.